This post is funded until 31 Mar 2014, with potential for repeat funding.

This role is to be a member of the Kent Consumer Empowerment Partnership team.

The job involves:

• Researching consumer issues gathered from other Citizens Advice Bureaux, other advice agencies and the public.
• Campaigning to influence policy makers and effect change.
• Educating the public through social media, the KCEP website, leaflets and group workshops so that citizens know their rights and how to seek effective redress.
• Presenting to community forums to publicise the work of the CEP and consumer matters.
• Working with advice agencies, Kent Trading Standards and other organisations acrossKent.

Skills for the role:

• Enthusiasm to engage with the public, other organisations and the online community.
• Strong IT, analytical, verbal and written communication skills.
• Knowledge of the CAB service and consumer matters desirable but not essential.
• Willingness to travel to events across Kent.
• Car driver preferred but not essential.
• Comfortable using social media tools.

Kent CEP website: www.consumervoice.org.uk

We value diversity, promote equality and challenge discrimination.