Job details: Highly committed individual sought for role in one of the busiest constituency offices in Parliament.

Key responsibilities include:

• Drafting good quality responses to constituents' enquiries
• Attending very busy advice surgeries with the MP, taking accurate notes and dealing with constituents in an understanding and compassionate manner
• Managing individual caseload
• General administrative duties

Essential criteria:

• Ability to work under pressure and to tight deadlines
• Able to work as part of a small team
• Ability to engage with people from a wide variety of backgrounds
• Excellent written communication skills with strong attention to detail
• Excellent oral communication skills
• Good working knowledge of Microsoft Office

The ideal candidate will also demonstrate the following:

• Clear commitment to helping people
• Motivation to serve the people of Camberwell and Peckham
• Knowing how to get to the root of a problem
• Political awareness
• Knowledge of key social policy issues: housing, immigration and social security

This is a full-time role and occasionally evening work may be required.