An exciting opportunity to join YoungMinds – the voice for young people’s mental health and wellbeing!

Based: London Bridge, London

Minimum commitment: Monday and/or Tuesday – 1/2 days per week for 9 months

This is an ideal opportunity for anyone interested in working:-

• in the charity sector,within the fields of psychology,
• family support or social care,
• to support parents/families on-line or via e-mail

YoungMinds’ Parents Helpline continues to be a lifeline for thousands of parents and carers worried about the emotional problems or behaviour of a child or young person, helping more than 10,000 families in 2013/14.

The service also provides a comprehensive email service that responded to 22% of the enquiries last year. The demand for this service is growing, with more and more parents choosing to access information and advice via email or online.

YoungMinds relies on volunteers to support the delivery of the parents email service and we are looking for volunteers with:

• Excellent IT skills;
• Good written communication and interpersonal skills;
• An awareness of the emotional difficulties families can face, the impact these can have on children, and the different kinds of help available.

In return for your time, you will receive 30-40 hours training with our experienced team of Helpline staff and the opportunity to develop your skills and your understanding of the field of children and young peoples’ mental health and wellbeing across the UK. Induction and ongoing training and support as well as a travel and subsistence allowance will be provided.