To provide the Assembly Member with administrative, constituency, parliamentary and publicity support ensuring that standards of confidentiality are maintained.

Main Duties
Respond to enquiries from constituents, other politicians, the media, lobbyists and pressure groups
Develop and maintain casework system ensuring all cases are logged; monitor progress and ensure all identified actions are taken
Ensure records are kept and information managed confidentially in line with the Data Protection Act
Carry out research into local, regional, national and international issues as required, and ensure the Assembly Member is made aware of any relevant matters

Essential Criteria
Some experience of administrative work and knowledge of office systems
Experience of a comparable role dealing with complex correspondence, diaries and events and running a busy office
Knowledge and understanding of issues relevant to the local area
Effective interpersonal skills and the ability to deal with a range of people in sometimes challenging situations
Ability to demonstrate sensitivity and ensure that the highest standards of confidentiality are upheld