The Embassy of the Federal Democratic Republic of Ethiopia is looking for an experienced Receptionist to join our small and friendly front of house team.

Duties:

• Receive all incoming calls and handle them courteously and efficiently; Redirect calls to appropriate staff and take any messages accurately
• Assist with any questions or queries customers may have
• Act as first point of contact for all visitors to the Embassy
• Ensure all incoming post and deliveries are sorted and distributed to appropriate staff members
• Tidy and maintain the reception area
• Perform other administrative and clerical tasks as and when required, such as assisting with events
• Activities may be subject to amendment over time as the role develops and/or priorities and requirements evolve

Requirements: 

• Fluency in both English and Amharic (written and spoken) is essential
• Excellent telephone manner and customer service
• Proficient with the Microsoft Office Suite
• Excellent communication skills, both written and verbal
• You will need to be a self-starter and be able to multi-task, think on your feet and have excellent attention to detail
• Must have previous reception experience
• High School Diploma and above