Lloyd Russell-Moyle is a Labour and Co-operative Party MP looking for a highly motivated caseworker to support the work of his busy constituency office in Brighton.

Lloyd became an MP in the 2017 election and is setting up an office, initially the person will be based in Woodingdean and in Kemptown.

The successful candidate will provide information, advice and support to constituents on a variety of issues and liaise with government agencies, the voluntary sector and others to help resolve matters for constituents.

Key tasks
• Attend surgeries and other meetings to assist the Member in dealing with constituents’ issues.
• Deal with queries from constituents by phone or in person, and provide information, advice and support on a wide range of issues including housing, benefits, immigration, and other matters, gathering relevant information and taking the appropriate action to progress or resolve the case.
• Manage own caseload and progress of casework, ensuring all cases are dealt with in a sensitive and confidential manner and accurate records are kept.
• On behalf of the Member, responding to constituents on casework and policy issues raised, undertaking research thoroughly and accurately, and drafting correspondence which reflects the Member’s views.
• Maintain an up-to-date knowledge of relevant guidelines/legislation as appropriate in dealing with casework.
• Analyse patterns of enquiries and produce reports.
• Undertake general administrative, secretarial and other tasks.
• Liaise with relevant groups.

Person specification
• Excellent verbal and written communication skills and confident interacting with people at all levels.
• Able to prioritise a demanding workload to meet deadlines and an eye for detail.
• Able to deal with issues in a confidential manner.
• Able to work effectively in a small team.
• Competent use of IT. Experience of a casework management system would be beneficial.
• Experience of working and dealing with the general public.
• Previous experience in an MP’s office is desirable, but not essential, but experience with an advisory service such as the CAB or a Union is required.
• Awareness and understanding of current political issues.
• Sympathetic to the aims and objectives of the Labour Party and/or Co-operative Parties.