The role
Cicero Group are looking for an Account Manager to join our award winning Public Affairs team. In this role you will develop and enhance client relationships whilst also overseeing the overall direction and delivery of client activity. This role requires the ability to motivate and engage account teams to deliver outstanding performance and service to our FTSE clients. You will also have the opportunity to get involved in working across EU legislative and regulatory issues if this of interest to your learning and development. 

Key responsibilities
Account management
• Responsibility for developing and delivering day-to-day client deliverables
• Responsibility for quality control
• Responsibility for working with account colleagues on resource management day-to-day
• Maintain day-to-day overview of account, and proactively advise client on new issues/external environment and contribute to strategic planning meetings with client
• Ensure resourcing within the account is appropriate

Client liaison
• Maintaining excellent relations with client at working level
• Identify and deliver on opportunities to expand Cicero’s service offerings to clients
• Support client marketing and retention
• Organise regular and timely meetings with colleagues to ensure service levels are maintained

Business development
• Help develop opportunities for growing existing business
• Assist with development and presentation of new business opportunities

Professional relations
• Responsibility for building and maintaining key relationships with a broad range of stakeholders and policy makers
• Demonstrate innovation and creativity in presenting new client ideas
• Monitor and investigate 'market intelligence' using the views of opinion leaders

Skills & competencies
• Account management
• Agency experience preferable
• Demonstrate significant parliamentary knowledge and understanding as well as interest
• Interpersonal and communication skills – have confidence and ability to communicate with team members, key audiences and clients
• Customer focused
• Financial acumen
• Creativity/innovation
• Performance management
• Proactive
• Organised

 To learn more about Cicero Group, please visit our website: https://cicero-group.com/.