Senior caseworker required to work full-time in the Westminster office. Previous experience in a senior casework role is a must to take on this busy post. The successful applicant will have a proven record in advising on, and resolving, residents' issues, liaising with third parties on their behalf, and managing a team.

The main duties are:

• Analyse, evaluate and interpret data to ensure the Member is accurately informed on key issues and is aware of trends.
• Attend Surgeries and meetings.
• Ensure all cases are logged on Cross Reference, monitor progress and ensure all identified actions are taken.
• Ensure records are kept and information managed confidentially and in line with the Data Protection Act.
• Liaise with Government agencies, voluntary sector and others to resolve constituency matters.
• Monitor media coverage, liaise with media, prepare news releases as required (on constituency, non-party-political matters).
• Project management.
• Provide briefings for the Member.
• Research local, regional or national issues to support Member's work.
• Respond to routine correspondence and enquiries from constituents, the media, lobbyists and pressure groups.
• Supervise other members of staff.