As an Executive Assistant your main responsibilities will be:

• Provide proactive and effective administrative support to the Head of the Voluntary party and other senior members
• File and retrieve documents and reference materials
• Provide a warm, friendly and professional approach to helpline calls
• Utilise the database to update all information on an on-going basis
• Organisation of meetings when required
• Handle sensitive and confidential material; maintaining strict confidentiality and data privacy standards at all times
• Produce accurate documentation, meeting notes and action points
• Develop and improve on systems and processes
• Collate and organise reports
• Support colleagues with ad hoc administrative duties
• Proficient knowledge of Microsoft Excel, Word, Outlook and Access.

As an Executive Assistant your essential skills will be:

Skills

• Excellent attention to detail with strong communication skills
• A self-starter with the ability to take the initiative
• A can-do attitude and hands-on approach to fixing problems
• Calm, diplomatic and professional approach at all times and at all levels
• Excellent interpersonal skills
• Flexible approach to out of hours working patterns
• Demonstrates solid judgement to provide practical solutions in a timely manner
• Ability to remain confidential and discrete at all times
• Excellent time management and organisational skills
• You will need to be reliable, approachable and adaptable
• Ability to work well in a team and autonomously and take responsibility for fulfilling tasks and meeting deadlines
• Ability to communicate effectively, both orally and in writing

Desirable

Experience in a similar role (not essential)