The Role
Will Quince, Member of Parliament for Colchester, is looking to appoint a full-time caseworker to join his busy and dedicated team in his constituency office.

The successful candidate will work alongside Will’s existing caseworker and constituency assistant dealing directly with constituents, working with Will to resolve problems on a wide range of issues involving local and national government. The successful candidate will be an enthusiastic people person with excellent written and oral communication skills as well as IT skills. Successful candidates will also have sound judgement, an ability to work as part of a team and the responsibility to work on tasks alone as well as excellent organisational skills.

Whilst not essential, a keen interest in politics and current affairs is desirable.

Key responsibilities

• Analyse patterns of enquiries and produce reports
• Attending surgeries and other meetings as appropriate
• Dealing with standard queries from members of the public
• Draft responses to constituents
• Establish a social media presence in the constituency and publicise surgeries etc
• Gathering relevant information to assist with resolving cases
• Log all cases; monitor progress and ensure all identified actions are taken
• Retain records and information confidentially and in line with the data protection act