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Reference: 65456

Date Added: 3 April 2018
Closing Date: 19 April 2018

Job Title: Service Design Lead

Working For: Waltham Forest Council

Location: London

Salary: £41,025

Job Details

As a Service Design Lead you will be a key agent in ensuring change happens in Waltham Forest. Part of our Transformation Design Team, you will use service design and innovation approaches to redesign services and create new models of delivering the best outcomes for the people of Waltham Forest.

The Design Team works collaboratively alongside project managers within the Transformation Delivery teams, as well as digital and ICT, insight and policy teams to help design and deliver new ways of working – using a structured approach to ensure that we deliver lasting, impactful change.

We’re looking for individuals who are driven to improve public services, and have practical experience of delivering service design or innovation projects that have made a demonstrable difference. You will understand the importance of co-design and user experience, taking a human centered approach to transforming services.

You should have strong analytical skills, an ability to generate energy and excitement about change, the ability to work to tight deadlines and a strong drive for personal and professional development. But above all, it’s your excellent interpersonal skills that will help you stand out – we’re looking for someone with the ability to challenge how we work as an organisation in sensitive and constructive ways, and experience of successfully influencing senior stakeholders within a complex organisation.

Closing Date: 19 April 2018

Interview/Start Dates

Application Details

To apply please visit https://www.jobsgopublic.com/jobs/service-design-lead-c-d-18-57390/from/1lgdzq0zzrpysc/6/of/73/score/desc?highlight=service%20design%20in%20london

If you would like an informal discussion about the opportunity, please contact our Transformation Design Manager alice.granville@walthamforest.gov.uk

Website: http://walthamforest.gov.uk/

Additional Notes