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Reference: 65527

Date Added: 10 April 2018
Closing Date: 7 May 2018

Job Title: Complaints Officer

Working For: Independent Press Standards Organisation

Location: London

Salary: £28,000 - £30,000

Job Details

The Independent Press Standards Organisation (IPSO) is looking to recruit an articulate, efficient and highly motivated individual to join its complaints-handling team. IPSO is the self-regulatory body for the newspaper and magazine industries in the UK.

The role will include investigating complaints, drafting rulings and mediating between complainants and publications where appropriate. The successful candidate will have excellent verbal and written communication skills, having achieved at least a 2:1 degree (or having been educated to an equivalent standard). An intelligent interest in the press and its self-regulation is essential and experience of handling complaints, preparing analysis of complex information, or dealing sensitively with members of the public in a professional capacity would be an advantage.

IPSO is committed to the promotion of equal opportunities within the organisation, including in recruitment, through the way we manage the organisation and provide services to the community.

A job description for the position appears on the IPSO website here - https://www.ipso.co.uk/aboutus/vacancies.html

Closing Date: 7 May 2018

Interview/Start Dates

To be confirmed with successful candidates.

Application Details

Please forward your CV with a cover letter outlining why you are interested in the role and how you are suitable to recruitment@ipso.co.uk.

Our Equal Opportunities Monitoring form can be downloaded on our website. Candidates are encouraged to complete the Equal Opportunities Monitoring form and enclose this with the application, but that isn’t mandatory.

Website: http://www.ipso.co.uk

Additional Notes