Role summary

The Membership Experience Manager will lead the Green Party of England & Wales’ (GPEWS) efforts to improve membership experience and attract new members to join. They will have responsibility for developing and acting on insights into the supporter-member journey to improve membership engagement, and retention, and generate effective membership activity at all levels of the Party.

The post-holder will be an ambassador for good membership practice at all levels of the Party and able to secure enthusiastic buy-in from paid staff and volunteers to membership development initiatives. They will be intensely curious about what works, open to new ideas and experimentation, and a very strong team worker.

The MEM will have overall responsibility for internal communications with members and supporters, and for oversight of the development and content of the members’ website.

Principal Roles and Responsibilities

• Membership data and segmentation
• Internal communications
• Membership renewal
• Membership recruitment
• Supporting party officers
• Membership administration
• Managing the members’ website

For more details and information on how to apply please see the Job Description and Person Specification on the Green Party website.