Marsha de Cordova MP is looking for a hard-working, motivated individual to join her constituency office team. The successful candidate will have experience working with the public and providing help and advice on a range of issues including; housing, immigration and social security. Excellent administrative and IT skills, the ability to work to tight deadlines and a highly organised approach to workloads are essential skills for this position.

Job description
• Ensure all cases are logged, monitor progress and ensure all identified actions are taken
• Gather relevant information to resolve or progress cases
• Ensure records are kept and information managed confidentially and in line with the Data Protection regulations
• Manage and progress portfolio of casework appropriately
• Liaise with Government agencies, voluntary sector and others to resolve constituency matters
• Attend surgeries, tribunals and meetings as appropriate
• Respond to routine correspondence and enquiries from constituents, the media, lobbyists and pressure groups
• Analyse patterns of enquiries and produce reports, so that the Member is accurately informed about key issues, and develop knowledge in specialist areas.
• Develop knowledge in specialist areas
• Provide briefings for the Member
• Research local, regional or national issues to support Member's work
• Monitor media coverage, liaise with media, prepare press releases as required (on constituency, non-party political matters)
• Supervise members of staff
Skills and experience required
• Minimum qualifications: A-levels (grades A-C) or equivalent
• The candidate should have no less than two year’s experience within a casework, advocacy, or advice and guidance role
• The ability to deal with casework and research, work to tight deadlines and pay keen attention to detail
• Good organisational skills and the ability to work effectively as part of a small team
• Excellent administrative and IT skills
• The ability to prioritise workload and work to strict deadlines
• Sympathetic manner in dealing with people on the phone or face-to-face.
• Effective interpersonal skills and the ability to deal with a range of people in sometimes challenging situations.