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Reference: 68219

Date Added: 15 October 2018
Closing Date: 5 November 2018

Job Title: Digital projects officer

Working For: CharityComms

Location: London

Salary: £21,500

Length of Contract:

Job Details

This role will help to manage our portfolio of products and services include:

Digital Benchmark

  • Managing in Data Studio and ensuring the highest standard of data accuracy.
  • Maintaining relationships with participating charities.
  • Marketing, signing up and adding new charities.
  • Running the annual survey and organising the annual meeting.
  • Maintaining privacy and compliance with our terms and conditions.
  • Managing relationships with partners and suppliers.
  • Managing the annual billing process.

AskCharity

  • Monitoring and responding to journalist and charity sign-ups and user queries.
  • Identifying promotional opportunities.
  • Developing and reporting on metrics to track the use and growth of the service.
  • Reviewing the service and recommending improvements or amendments.

Digital publications

  • Coordinating the development of our upcoming innovation guide and future reports such as our Communications Benchmark – tracking the health of the communications sector.

Skills and experience (essential) 

  • Excellent digital skills and ability to rapidly adapt to new systems.
  • Familiarity with Google products: Google Analytics, Data Studio, Google Forms, Google Sheets or Excel.
  • Experience of using CRM systems, ideally Salesforce.
  • Research and data analysis skills.
  • Developing and managing projects to time and budget.
  • Developing and administering continuous improvement of products and services.
  • Reporting performance and impact of products and services.
  • Excellent written, oral and interpersonal skills.
  • Ability to work with a range of external and internal stakeholders.
  • High degree of digital literacy.
  • Ability to work successfully alone and as part of a team.
  • The ability to multitask, prioritise and work under pressure.
  • To be highly organised and pay close attention to detail.

Skills and experience (desirable)

  • Experience with data visualisation and ability to manipulate and analyse large datasets.
  • Understanding of the digital landscape and creating user journeys/customer experience.
  • Demonstrable project management skills.
  • Working across a broad portfolio of products and services.
  • Understanding of agile/minimum viable product development and testing.
  • To have experience of the charity sector.

Closing Date: 5 November 2018

Interview/Start Dates

The closing date for applications for this role is 9am

Application Details

Please send a CV and cover letter/supporting document (no more than two sides of A4) to Sarah Clarke, sarah.clarke@charitycomms.org.uk, which clearly sets out:

  • How your skills and experience meet the job spec.
  • Your motivation for the role and joining CharityComms. 

Website: https://www.charitycomms.org.uk/

Additional Notes