Liz Twist MP is seeking to appoint a caseworker to support her role as the Member of Parliament for Blaydon. The position would suit a flexible, proactive and hard-working individual who can act on their own initiative. Key to the position will be your prior experience in welfare rights, knowledge of Universal Credit. ability to absorb new information and support constituents in resolving a variety of casework enquiries. Excellent written and verbal communication, research skills, the ability to draft correspondence and understanding of the welfare benefits system are essential.

The successful applicant with be a team player, a self-starter, have good knowledge of welfare rights, housing, health, education and other public service. They will work in the Constituency office alongside the Senior Caseworker and will be line-managed by the Office Manager.

Experience of working in welfare rights, politics, public services or a trade union is desirable for this role. Flexibility and team work skills are essential.

Job Description
Responsibilities include:
Dealing with complex casework issues and attending advice surgeries
Drafting responses to constituents
Logging and monitoring all cases in line with GDPR
Undertaking research and preparing briefings for the Member
Flexible evening and weekend work will be required with time off in lieu
Liaising with constituents, agencies, the local authority and other public services
Develop and maintain knowledge in specialist areas as required by Member
Support the Member’s work on APPGs and Select Committees

Personal Specification
Excellent communications skills, both written and verbal with a keen attention to detail
Knowledge of welfare rights and current social issues
Excellent IT skills including Microsoft Office
Good organisation skills, with the ability to prioritise and manage own workload and work to tight deadlines
Ability to work proactively and independently as well as part of a team
Sympathetic to the aims and values of the Labour Party