Responsibilities will include

- Attending surgeries and other meetings as appropriate
- Dealing with standard queries from members of the public
- Draft responses to constituents
- Analyse patterns of enquiries and produce reports
- Establish a social media presence in the constituency and publicise surgeries etc.
- Gathering relevant information to assist with resolving cases
- Log all cases; monitor progress and ensure all identified actions are taken
- Retain records and information confidentially and in line with the Data Protection Act

Essential skills/experience

- Excellent communication skills, including written skills and competence on Microsoft Office (Word, Outlook Excel).
- Experience of leadership within the office of an MP, MEP or similar public figure is desirable but not essential.
- Knowledge of legislation and guidelines relevant to constituency casework.
- The ability to work within a team, on own initiative and to tight deadlines.
- The ability to work flexibly and juggle a range of tasks.
- The ability to demonstrate sensitivity and ensure that the highest standards of confidentiality are upheld.
- Sympathetic to the aims and values of the Conservative Party.