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Reference: 70552

Date Added: 4 April 2019
Closing Date: 19 April 2019

Job Title: Caseworker

Working For: Dame Margaret Hodge MP (Barking)

Location: London

Salary: In line with IPSA Pay Scales

Job Details

Margaret Hodge, the MP for Barking, is hiring a Caseworker. The successful applicant will be required to work full-time in the constituency office.

The successful candidate must be able to compassionately and resourcefully work with and help vulnerable people. Margaret believes a good caseworker is key to building confidence with constituents and supporting much of her work in Barking.

The role centres on providing information and support to constituents on a range of housing, welfare, immigration, health and other issues and liaising with government agencies and other organisations on Margaret's behalf.

Job Description

Work closely on cases from first contact to resolution. Chase relevant agencies to ensure a full and satisfactory response is given and ensure constituents are kept up to date with the progress of their case.
Identify and act upon urgent cases in an appropriate manner.
Identify local patterns in casework and formulate constituency campaigns on these issues.
Use caseworker.mp software to effectively manage a large workload of cases.
Manage a very busy constituency office telephone and ensure all cases and enquiries are dealt with promptly.
Maintain a tidy, resourced and efficient office and manage regular volunteers in the office.
Produce social media and newsletter content with support from the wider team.
Plan Margaret’s constituency diary with support from the wider team. This involves organising and facilitating regular street meetings, coffee afternoons, meetings with local community groups and Margaret’s regular work with community projects.
Support Margaret in maintaining good working relationships with local community and faith groups, local services, councillors and key stakeholders.

Person Specification

• Strong interpersonal and communication skills.
• Experience writing succinctly and clearly.
• The ability to prioritise and work in a busy constituency office.
• Excellent administrative and organisational skills.
• Attention to detail when dealing with complex cases.
• Experience organising community events and working with a variety of stakeholders.
• Competent use of IT and the ability to adapt quickly to new software.
• Sympathy with the aims and values of the Labour Party.

Experience of working with a Member of Parliament or in an advocacy/outreach role is desirable.

Upon appointment you will be required to comply with the Baseline Personnel Security Standard, undertaken by the Members’ Staff Verification Office (MSVO). See Members’ Staff Verification Office (MSVO) page for further info. MPs generally pay staff in accordance with IPSA guidelines.

Closing Date: 19 April 2019

Interview/Start Dates

Interviews will be held soon after the closing date in either the Westminster or constituency office.

The successful candidate will ideally begin at the end of May 2019.

Application Details

Please send a CV (max two sides of A4) and covering letter (max one side of A4) setting out why you'd like the post and how your experience matches the job description and person specification to hodgem@parliament.uk 

Please include full contact details for two references, these will not be taken up until after a conditional offer has been made.

For further information please email hodgem@parliament.uk 

Due to a high number of applicants, we are unable to offer feedback to candidates not offered an interview.

Website: https://www.margarethodgemp.com

Additional Notes