An empathetic, organised, highly efficient individual is sought to join the constituency office of Jo Swinson MP as a Caseworker. The role is offered on a part-time basis, with flexible working available. The position is based within a lively and dynamic team in Jo’s constituency office in Bishopbriggs, a short train or bus journey from Glasgow city centre.

The successful candidate will:
• Have excellent written English skills
• Be able to produce a high volume of accurate letter drafts under time pressure
• Enjoy working as part of a team
• Be competent in use of IT
• Be a strong communicator who is able to empathise with others

Responsibilities include:
• Drafting correspondence
• Dealing with daily queries from members of the public by phone or in person, and taking the appropriate initial action to resolve, document or escalate their concerns or enquiries
• Providing advice and support to constituents on a variety of issues, through liaison with Government agencies, the local Council and others
• Keeping accurate records, in line with Data Protection and principles
• Undertaking general administrative/secretarial tasks