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Reference: 70718

Date Added: 15 April 2019
Closing Date: 3 May 2019

Job Title: Constituency Caseworker

Working For: Liam Kerr MSP (North East Scotland)

Location: Aberdeen

Salary: £21,626 pro rata

Job Details

Hours: 3 days a week (22.5 hours), negotiable hours

Job details
• Helping constituents with matters pertaining to service providers, NHS, Council, Scottish Government and more
• Managing progress of casework and dealing with third parties such as Government agencies, local councils and housing associations
• Drafting and sending correspondence on a wide range of issues
• Gathering relevant information to resolve and progress cases
• Attending surgeries and meetings as necessary to assist the Member
• Ensuring cases are dealt with in a sensitive and confidential manner
• Assisting with general administrative tasks as and when required
• Ensuring all cases are logged, progress is monitored, and all identified actions are taken
• Ensuring all records are kept and information managed in line with the General Data Protection Regulation
• Monitor media coverage locally

Skills required
• Highly motivated to help constituents with their queries
• Excellent interpersonal skills, sympathetic telephone manner and ability to work as part of a small team
• Strong organisational skills with good attention to detail
• Ability to manage a large caseload and manage own time
• Strong IT skills, including Microsoft Office

For further information on the position please email Grace O’Keeffe or call 0131 348 5643

Twitter: https://twitter.com/liamkerrMSP

Closing Date: 3 May 2019

Interview/Start Dates

Start Date: Week commencing 3rd June 2019

Interviews: Starting from 6th May 2019, but may interview earlier for best candidates

Application Details

Please send CV and covering letter to grace.okeeffe@parliament.scot

Website: https://www.liamkerr.org.uk/

Additional Notes