Overview:

• We are looking for a new Constituency Assistant to join Oliver Dowden’s Parliamentary Office in London.

Skills:

• The ideal candidate will be highly motivated, with excellent attention to detail.
• They will have strong interpersonal skills and the ability to manage a varying work load, together with common sense, sound organisational skills and the ability to work on their own initiative.
• They will also have excellent written English.
• We are a small team and flexibility is a must.
• Knowledge of the constituency of Hertsmere is desirable.

Key Tasks:

• Analyse patterns of enquiries and produce reports.
• Attending surgeries and other meetings as appropriate.
• Dealing with standard queries from members of the public.
• Draft responses to constituents.
• Establish a social media presence in the constituency and publicise surgeries etc.
• Gathering relevant information to assist with resolving cases.
• Log all cases; monitor progress and ensure all identified actions are taken.
• Manage and progress portfolio of casework appropriately.
• Retain records and information confidentially and in line with the Data Protection Act.