Would you like to work within a socially conscious organisation that is making a real impact in the education sector? We are looking for an individual that is going to enjoy making a difference to school leaders across the country every day. Is that you?

At The Key, we pride ourselves on delivering outstanding service to our members. Putting the member experience at the heart of all that we do means our members rate us highly and stay with us. If you feel you’ve got what it takes to become one of our exceptional team, this could be the role for you.

The role:

As part of The Key’s enthusiastic and successful member service team, you’ll work with the rest of the team to deliver exceptional service. You will be an ambassador for our members, finding opportunities to exceed expectations and go the extra mile in every interaction.

This is a full-time appointment.

The person:

You will have experience of working in a customer service environment. You will also have a friendly nature, an adaptable ‘can do’ attitude, and outstanding written and spoken communications skills.

The company

The Key’s services help busy school leaders work with increased confidence, knowledge and capacity. We provide authoritative, up-to-the-minute sector intelligence, tools, services and resources that give leaders the knowledge to act. We are a fast-growing company with big ambitions, but at the heart of everything we do is a passionate commitment to supporting schools in delivering better outcomes for children and young people.

Why work for us?
We place huge importance on caring for and developing our people. If you join us you can expect a good work-life balance and the training and support you need to succeed in your role and continue to progress. We are a socially conscious company, but one that also likes to have fun. We offer a generous holiday allowance, flexible hours, buying and selling holiday, free breakfast, fruit, and drinks, regular socials, free eye tests, cycle to work scheme, enhanced maternity pay, life assurance, and more.