• Analyse, evaluate and interpret data to ensure the Member is accurately informed on key issues and is aware of trends
• Attend surgeries, tribunals and meetings as appropriate
• Develop knowledge in specialist areas
• Ensure all cases are logged; monitor progress and ensure all identified actions are taken
• Ensure records are kept and information managed confidentially and in line with the Data Protection Act
• Establish a social media presence in the constituency and publicise surgeries etc.
• Gather relevant information to resolve or progress cases
• Liaise with Government agencies, voluntary sector and others to resolve constituency matters
• Manage and progress portfolio of casework appropriately
• Manage projects
• Manage the MP's website contents
• Monitor media coverage, liaise with media, prepare press releases as required
• Prepare media briefings
• Provide briefings for the MP
• Research local, regional or national issues to support MPs' work
• Respond to routine correspondence and enquiries from constituents, the media, lobbyists and pressure groups
• Take initial action on queries from members of the public, including responding on behalf of the MP as appropriate

The successful candidate will have the following skills and attributes:

• Strong written and oral communication skills and good telephone manner
• Highly organised with the ability to manage competing prioritises
• Strong analytical skills and attention to detail
• Quick and efficient work style
• A strong work ethic and a willingness to be flexible to the demands of a busy office
• A team player; enthusiastic and reliable
• Good sense of humour