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Reference: 72165

Date Added: 2 August 2019
Closing Date: 30 August 2019

Job Title: Constituency Support Officer / Constituency Assistant

Working For: Ruth Smeeth MP (Stoke-on-Trent North)

Location: Stoke-on-Trent

Salary: In line with IPSA scales

Job Details

PLEASE NOTE - THIS ADVERT IS FOR TWO JOBS IN THE STOKE-ON-TRENT OFFICE

IT IS ENVISAGED THAT THE CONSTITUENCY SUPPORT OFFICER WILL BE A PART TIME POSITION (UP TO 26 HOURS PER WEEK), AND THE CONSTITUENCY ASSISTANT WILL BE FULL TIME

Responsibilities (Constituency Support Officer)

  • Liaise with and meet community groups and resident associations
  • Assist with resolving cases relating to community and campaign issues.
  • Liaise with groups/personnel at Westminster, within the constituency and the general public as necessary.
  • Deal with complex queries and complaints on the MPs' behalf;
  • Assist with arrangements for parliamentary and constituency events including coffee mornings, street surgeries and community drop-in events;
  • Respond to enquiries by telephone and email, working with the wider team to ensure constituents receive an appropriate response;
  • Ensure effective communication of constituency work via online platforms

Responsibilities (Constituency Assistant)

  • Support constituency activities
  • Assist with constituency communications including the drafting of press releases, parliamentary materials and general correspondence
  • Provide research briefings on a range of key policy areas
  • Help to organise MP-led local events, and support constituency commitments
  • Respond to enquiries by telephone and email, working with the wider team to ensure constituents receive an appropriate response;

Person specification:

  • Excellent written, verbal and IT skills
  • Efficient and well-organised
  • Ability to work under pressure and to meet tight deadlines
  • Strong interpersonal skills and ability to work as part of the office team
  • Experienced in dealing with a broad range of people in an empathetic manner
  • A good knowledge of the Potteries
  • Political awareness and a commitment to the values of the Labour Party
  • Driving licence preferable

Upon appointment you will be required to comply with the Baseline Personnel Security Standard, undertaken by the Members’ Staff Verification Office (MSVO). See Members’ Staff Verification Office (MSVO) page for further info. MPs generally pay staff in accordance with IPSA guidelines.

Closing Date: 30 August 2019

Interview/Start Dates

Interviews will be held on September 6th 2019.

Successful candidiates to start as soon as possible.

Application Details

Please provide a covering letter and CV to cathy.parry@parliament.uk

For more information please contact Cathy Parry

Website: http://www.ruthsmeeth.org.uk

Additional Notes