Kirstene Hair MP is looking to appoint a part-time Caseworker, based in her constituency office to start as soon as possible. The office is situated in Forfar, Angus.

Duties and responsibilities may include, but are not limited to:
• Dealing with queries from members of the public by telephone and email
• Progress and draft casework as required
• Attend constituency meetings and surgeries as appropriate and represent MP when necessary
• Gathering relevant information to assist with resolving cases
• Log all cases; monitor progress and ensure all identified actions are taken
• Analyse, evaluate and interpret data to ensure the MP is accurately informed on key issues
• General administrative tasks - Photocopying, filing, record-keeping and typing correspondence
• Assist the MP with other duties as required

Key characteristics:
• Strong written and communication skills
• A strong customer service mindset
• Excellent attention to detail
• Ability to organise
• A good team player

The following skills are required:
• A good understanding of the British political system and local government
• A good grasp of current affairs
• An understanding of constituency issues
• A strong understanding of Microsoft Office and Outlook
• Full driving licence

The following skills are preferred:
• Knowledge of the Angus constituency
• Knowledge of caseworker.mp