To provide the Assembly Member with a secretarial service/ administrative support ensuring that standards of confidentiality are maintained.

Main duties:

• Maintain a filing system, associating previous papers with current correspondence, and extracting documents on request
• Answer telephone, take messages and deal with enquiries and requests as appropriate
• Sort incoming post into priority order and prepare draft replies to routine correspondence
• Investigate issues raised in constituency correspondence and follow up in such cases, ensuring their timely resolution

Essential Qualifications

• NVQ Qualification level 3 or equivalent in Office Administration, Customer Service or a relevant subject or;
• Demonstrable numeracy and literacy skills e.g. English and Maths GCSE (or equivalent) at Grade C or above.

Essential Knowledge and Experience

• Some experience of administrative work and knowledge of office systems e.g. Manual and computerised
• Effective organisation and planning skills
• Ability to work on own initiative to tight deadlines, with the ability to work flexibly and juggle a range of tasks
• Ability to write speeches, press notices and briefings

You are advised to read the full Job and Person Specification before applying for this post