Alex Chalk MP is looking for a full-time Constituency Assistant to be based in his busy constituency office in Cheltenham. Please note, this role is maternity cover. Responsibilities will include:

• Analysing patterns of enquiries and producing reports
• Attending surgeries and other meetings as appropriate
• Dealing with standard queries from members of the public
• Drafting responses to constituents
• Gathering relevant information to assist with resolving cases
• Logging all cases; monitoring progress and ensuring all identified actions are taken
• Assisting with the progression of a casework portfolio
• Retaining records and information confidentially and in line with the Data Protection Act

Required experience/skills:

• Parliamentary experience in a similar role desirable
• Excellent written and communication skills
• Strong interpersonal skills and ability to work as part of a team
• Motivation to provide high quality service to constituents
• Strong analytical skills with excellent attention to detail
• Ability to assess and analyse large volumes of information quickly and accurately
• Ability to prioritise own workload and work to tight deadlines under pressure