An opportunity has arisen for a dedicated caseworker to join Mary Creagh's busy constituency office in Wakefield.

This is a full-time post based on 37.5 hours/week

We're looking for a highly motivated individual with a passion for helping others. Based in the constituency office, you will report to the office manager.

Key responsibilities:

• Dealing with standard queries from members of the public
• Providing advice and support to constituents through liaison with Government agencies, the voluntary sector and others
• Maintaining an up-to-date knowledge of relevant guidelines/legislation as appropriate in dealing with casework including; benefits, employment, immigration and housing issues.
• Logging all cases; monitoring progress and ensuring all identified actions are taken
• Attending surgeries and other meetings with the MP as appropriate
• Helping to arrange constituency events including surgeries, coffee mornings etc.
• Retain records and information confidentially and in line with the Data Protection Act

Person specification:

• Excellent writing skills and acute attention to detail.
• Strong interpersonal and communication skills
• Experience of dealing with sensitive and confidential information
• Competent use of standard office IT packages. Experience of using Caseworker.mp is desirable but not essential.
• Be sympathetic to the aims and objectives of the Labour Party and be politically aware.
• Occasional evening and weekend work may be required