This is a great entry level role in our Programmes Division. We’re recruiting for a self-starter who is passionate about customer service to support participants on our programmes to have the best experience.Working with participants across numerous programmes, you will be supporting educators in schools to keep getting better, ensuring every child can thrive, no matter what their background.

The ideal candidate will possess the following qualities:

• A strong commitment to helping educators serving children from disadvantaged
  backgrounds to keep getting better.
• A good understanding of customer service delivery and best practice
• Good organisation, planning and prioritisation skills with attention to detail
• Good communication skills (written and oral)
• Ability to use own initiative to respond positively to change and/ or to challenging
  situations with a desire to seek solutions and make improvements
• Strong team player with the ability to work independently and seek advice where required
• Confident working with excel to present and analyse data

Our offer

We are happy to be able to offer you:

• Agile working - a dynamic and flexible internal culture that gives employees control over the way they work and supports wellbeing
• A competitive annual leave entitlement of 25 days, plus bank holidays
• A generous employer pension contribution of 11% (10% pension plus 1% NI rebate)
• Competitive salaries rates and life assurance
• Access to an interest free season ticket and bike loans, as well as eyecare vouchers
• An Employee Assistance Programme (EAP) which provides confidential support for employees on personal or work-related matters.
• A robust learning and development offer that ensures your continuous professional development

How to apply

To apply for any of our vacancies or for any questions or queries please visit our website. https://www.ambition.org.uk/work-for-us/