Antony Higginbotham, MP for Burnley, is looking to appoint a hard-working, enthusiastic and experienced Office Manager and Caseworker based in the constituency.

Office Manager
Main duties include, but are not limited to:

Office Management

• Ensure a range of efficient secretarial and administrative support.
• Ensure the office is fully equipped.
• Liaise with the Westminster office to manage diaries and casework.
• Liaise with constituents and local groups on behalf of the Member as necessary.
• Manage the office team, ensuring accurate records are kept and notifying IPSA of contractual changes as required.
• Overall responsibility for management of the office budget, keeping the Member informed of all relevant financial matters.
• Monitor local media and brief the Member accordingly.
• Manage the Member’s publicity in the constituency through social media and other forms, including the advertising of surgeries.
• Ensure records are kept, and information managed, in line with data protection requirements.
• Work with the Member to establish the constituency office, including liaising with letting agents, solicitors and contractors if needed.

• Attend surgeries, meetings and tribunals as appropriate.
• Ensure all casework is logged, monitor progress and ensure all identified actions taken.
• Gather relevant information to resolve or progress cases.
• Liaise with government agencies, voluntary sector and others to resolve constituency matters.
• Keep the Member updated on local matters as needed.
• Take initial action on queries from members of the public, including responding on behalf of the Member as appropriate.

Caseworker
Main duties include, but are not limited to:

• Attend surgeries, meetings and tribunals as appropriate.
• Develop knowledge in specialist areas.
• Ensure all casework is logged, monitor progress and ensure all identified actions taken.
• Ensure records are kept and information managed confidentially and in line with Data Protection requirements.
• Manage and progress a portfolio of casework appropriately.
• Liaise with government agencies, voluntary sector and others to resolve constituency matters.
• Keep the Member updated on local matters as needed.
• Take initial action on queries from members of the public.
• Manage constituency projects.
• Provide briefings to the MP.