Duties will include (but are not limited to):
* Drafting letters, emails and other correspondence to provide information, advice and support to Constituents on a broad range of issues.
* Dealing with government departments, councils and other organisations to gather information to assist with resolving cases.
* Assisting David and other staff with campaigns and research on constituency and national issues.
* Meticulous record-keeping and a high level of discretion in dealing with often confidential or sensitive information.
* Attending advice surgeries and other meetings, as necessary.
* Responding to a range of enquiries by telephone, email and letter
* Maintaining an up-to-date knowledge of relevant guidelines/legislation appropriate to dealing with casework.
* Leading on policy casework which includes research and drafting of responses to constituents. 

The successful candidate will demonstrate the following skills and attributes:
* Strong written and oral communication skills and an excellent telephone manner.
* Competent use of IT and Microsoft Office.
* Persistence in the face of bureaucratic hurdles.
* The ability to work with sensitivity, discretion and with strict adherence to data protection legislation.
* A high degree of organisational skill and the ability to manage and prioritise competing demands.
* Ability to work proactively and independently as part of a small team.
* Confidence in dealing with members of the public from a wide variety of backgrounds in a compassionate and empathetic way.
* Some knowledge of key policy issues including the benefits system, immigration and health.
* Sympathy with the aims and values of the Conservative Party.