Constituency Diary Manager and administrator ( 2.5 days per week) £20,000 Pro rata

Alex is seeking an enthusiastic and experienced constituency diary manager and administrator for his busy constituency office

Main duties:

• Responding to enquiries by telephone and email, passing on queries to other team members/MP as appropriate
• Provide administrative support in relation to the MPs expenses scheme
• Provide administrative support to the casework team
• Opening, logging and dispatching correspondence
• Booking surgery appointments
• Manage the MP's constituency diary, assisting with arrangements for meetings and events
• Efficient data and file management, to comply with the Data Protection Act, including maintaining a comprehensive filing system and extracting documents on request

Closing Date: 17 January 2020

Caseworker ( 2.5 days) £22,000 pro rata

Alex is looking for a Caseworker to join his constituency team Leeds North West. This is an opportunity for someone who is passionate about casework and supporting constituents on a range of issues.
The Caseworker will join a well-established team, working alongside the Senior Caseworker. This is a part time position and some evening and weekend work will be required.
Key Responsibilities:
• Deal with queries from constituents by phone and in person, and provide information, advice and support on a wide range of issues
• On behalf of the Member, respond to constituents on casework issues
• Attend surgeries and other meetings relating to constituents’ queries and casework
• Maintain up-to-date knowledge of relevant guidelines/legislation as appropriate in dealing with casework
• Log all cases, monitor progress and ensure all identified actions are taken
• Retain records and information confidentially and in line with GDPR