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Reference: 74409

Date Added: 31 January 2020
Closing Date: 14 February 2020

Job Title: Caseworker

Working For: Wera Hobhouse MP (Bath)

Location: Bath

Salary: £20,000

Job Details

Job description:

• Logging and replying to constituents’ emails
• Dealing with daily queries from members of the public by phone or in person
• Gather relevant information from constituents in order to progress or close cases
• Providing advice, information and support to constituents on a variety of issues, through liaison with Government agencies, the local Council and others
• Keeping accurate records, in line with Data Protection
• Undertaking general administrative/secretarial tasks
• Arranging surgery appointments and other meetings to assist the MP in dealing with constituents’ issues
• Using the CaseworkerMP system
• Undertake other duties within the constituency office as required

Essential Skills

• Excellent written communication skills
• Good administrative and IT skills
• Be able to produce a high volume of accurate written responses under time pressure
• Ability to work proactively and independently as part of a small team
• Be a good communicator who can empathise with others
• Committed to the aims and values of the Liberal Democrats

Upon appointment you will be required to comply with the Baseline Personnel Security Standard, undertaken by the Members’ Staff Verification Office (MSVO). See Members’ Staff Verification Office (MSVO) page for further info. MPs generally pay staff in accordance with IPSA guidelines.

Closing Date: 14 February 2020

Interview/Start Dates

Interview date - 21st February

Application Details

Please send a CV and covering letter to office@werahobhouse.co.uk. Any queries can be directed to the above email or to 01225 307024

Website: http://www.werahobhouse.co.uk

Additional Notes