About the European Movement:

Founded by Winston Churchill, The European Movement is the UK’s largest pro-European membership organisation. In recent years we were a founding supporter of the People’s Vote campaign. We are now campaigning for maintaining European rights, standards and values post-Brexit and campaigning against a no-deal end to the transition period.

In the next phase of EMUK we need to put our members front and centre. We need to create a membership offer with the community at its heart.

What we’re looking for:

You will be involved in a number of areas within our organisation, including:

• Building and cultivating a community for our members, as well as our supporters and groups
• Provide full administrative support for the membership function of European Movement UK
• Handle membership enquiries on a daily basis
• Support the Head of Digital Campaigns with the creation and implementation of Membership Recruitment and Retention Strategy.
• Support the Events and Organisation Manager with community outreach campaigns.
• Support the Head of Digital Campaigns with content creation for fundraising, membership recruitment and community building on all channels
• Be responsible for regularly updating records on our CRM database and extract reports as required, as well as ensuring our web pages on the CMS are up to date.
• Liaise with finance to ensure accurate payment records for members
• Supporting the Head of Digital, Head of Communications and the Administrative Officer with maintaining the membership system, including membership benefits (packs, newsletters) and similar initiatives such as the EM1000 club
• Supporting the Head of Digital Campaigns with fundraising streams such as philanthropy and trust and foundations fundraising.

Skills and experience
Essential

• At least two years’ experience in a membership or fundraising role
• Excellent verbal and written communication skills
• Experience working with a CRM (essential), experience using NationBuilder (desired)
• Experience building and cultivating a community
• Great interpersonal skills (comfortable building relationships with members)
• Understanding of data protection laws, especially GDPR
• Experience of using a CMS (essential), experience using NationBuilder (desirable)
• Highly organised and good administration skills
• Sound IT skills
• Basic design skills