The Rt Hon Theresa Villiers MP is seeking a member of staff to cover constituency related matters, and correspondence.

Duties and responsibilities include:
• Assisting with office administration and contacts with constituents using software such as Caseworker.
• Engage professionally, confidentially and with care and integrity with members of the public, through a variety of methods.
• Respond to enquiries by telephone and email, passing on queries to another team members/MP as appropriate.
• Assist at surgeries and other meetings and follow up as appropriate.
• Log all cases; monitor progress and ensure all identified actions are taken. Ensure all enquiries are dealt with in a timely manner.
• Gather relevant information to assist with resolving cases.

The following skills/characteristics are essential:
• Organisational and time management skills;
• An appreciation of the importance of attention to detail, discretion and confidentiality;
• Excellent communication and writing skills;
• Ability to work as part of a team.