Chris Clarkson MP is looking to hire a Caseworker to be part of the team for Heywood & Middleton. Caseworkers are an important role in an MP’s office, supporting the MP to ensure that constituents concerns are heard and actioned. Applicants should have an interest in local & national politics, an awareness of the constituency & be sympathetic with the values of the Conservative party.

The successful candidate will be well-organised and pro-active with strong communication skills. This role also requires a flexible and can-do attitude and the ability to deal sensitively and empathetically with constituents and casework.

Requirements:

• A highly motivated staff member, with a positive attitude and ability to work collectively as part of a team
• Experience of casework, a public facing role or working directly with the general public
• Excellent verbal and written communication skills and confidence interacting with, and advocating on behalf of, a wide range of people
• Clear and concise letter writing style
• Strong IT skills and the ability to use casework management software (training will be provided)
• Good attention to detail and ability to prioritise their workload

Duties will include, but not limited to:

• Answering enquiries from constituents and progressing casework as required
• Logging cases, monitoring progress, and ensuring data is held and processed in accordance with Regulations
• Ensure that casework is dealt with promptly, sensitively, confidentially and accurately
• Liaise with Government agencies, local government departments, housing associations and others to resolve constituency matters

For more details, please see: https://hivesupport.co.uk/recruitment/