The Rt Hon Greg Hands MP is looking for a full-time Policy Caseworker to join his busy team based at the House of Commons. 

The successful candidate will be pro-active, with strong communication, IT and inter-personal skills. The role of Policy Caseworker requires a can-do attitude and the ability to work independently in a fast-paced environment.

Previous experience in a similar role and/or working for a Member of Parliament is desirable.

The job will involve:
• drafting responses to a wide range of policy correspondence from constituents
• logging cases and data entry
• managing and progressing casework independently
• providing information and advice to constituents on a wide range of policy issues
• occasionally liaising with government agencies, local authorities, the voluntary sector and others to assist constituents
• monitoring constituency issues
• providing briefings on complex cases and local issues
• ensuring all records and data are managed confidential and in line with current data protection legislation

The successful applicant will have:

• excellent verbal and written communication skills
• the ability to manage and prioritise their workload
• experience in taking initiative and ability to work independently and un-supervised
• a positive attitude with the ability to work as part of a busy team and to tight deadlines
• strong attention to detail and an ability to prioritise a demanding workload under pressure
• strong IT skills and ability and confidence to use casework management software (training will be provided)
• experience of dealing with members of the public
• knowledge of one or more foreign languages is desirable