• Collate all required information from team members to present to the MP
• Conduct parliamentary research as required
• Deal with security matters, keep abreast of security guidance, maintain the security system, liaise with external bodies as appropriate
• Ensure the office is fully equipped
• Exposure and management of complex cases
• Have final signoff on all relevant delegated areas from the MP, for example constituent correspondence
• Horizon-scanning, anticipate what advice or action may be required; proactively identify problems and resolve them
• Identify training opportunities and ensure the office team maintain and develop knowledge of relevant legislation where appropriate
• Lead and maintain a highly professional administrative support function for the MP’s office
• Liaise with groups/personnel including at Westminster, within the constituency and the general public on the MP’s behalf as necessary
• Manage the office team, ensuring accurate personnel records are kept and notifying IPSA of contractual changes as necessary
• Overall management of the MP's diary commitments, delegating tasks to others as appropriate
• Plan the MP's internal communications and external stakeholder engagement and provide strategic advice on constituent matters on behalf of the MP where appropriate
• Provide high quality, efficient and effective support to the MP and interest groups as required
• Responsibility for managing all aspects of the budget, keeping the MP informed of all relevant financial matters and liaising with IPSA on office finance
• Manage all IPSA claims and expenses on behalf of the MP and office
• Support and manage the recruitment of staff for the MP’s office
• Take ownership of certain casework as required
• There may be requirement for the role holder to work outside of the normal working hours, including attending events with the MP as required

Required skills:

• A genuine interest in helping constituents
• High standard of written communication and strong IT skills
• Personable and able to easily communicate with people
• Well organised with an ability to effectively manage own workload and deliver to tight time scales
• Excellent attention to detail
• Ability to work efficiently under pressure