https://www.australiachamber.co.uk/news-and-insights/were-hiring-two-new-positions.html

Key Responsibilities
Managing the Chamber’s Membership Services and Engagement function:
• Engaging closely with Members to ensure ongoing retention through the development and
execution of clear account management and care plans
• Developing and executing plan for identifying and acquiring new Members
• Acting as the primary contact for new and potential membership enquiries
• Deepening engagement with Members, particularly Business and SME Members on new
partnership/sponsorship opportunities
• Working closely with Members to ensure they capture the full benefits of Chamber membership
including making introductions across the network and sharing Member content across
Chamber channels
• Managing the membership renewal cycle and managing membership information in our CRM
system alongside our Marketing and Membership Services Administrator
• Working with the team to implement relevant membership advice, governance and policies
• Coordinating and reporting Chamber membership data

Managing Member and Other Special Projects
• Working to the CEO’s direction on a diverse range of special projects which may include:
• Coordinating our Australia – UK Trade Policy Committee and other projects related to our
Australia – UK Free Trade Agreement
• Coordinating Chamber thought leadership content via our events programme and publications
including our Business Insight Reports
• Coordinating trade and public policy submissions or advice to Government
• Developing media engagement strategy on key Chamber themes and topics
• Managing new Chamber marketing and advocacy content strategy via digital (website and
other channels), written, videos, podcast and other media platforms

Supporting the Chamber’s Events Programme:
• Supporting our Events Coordinator to craft compelling events copy and communications
• Working with the Events Coordinator to engage and encourage Members to attend events
• Attending and supporting the delivery of Chamber and affiliate events