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Reference: 76786

Date Added: 15 December 2020
Closing Date: 15 January 2021

Job Title: Member Engagement and Projects Manager

Working For: Australia UK Chamber of Commerce

Location: London

Salary: £40,000

Job Details


Key Responsibilities
Managing the Chamber’s Membership Services and Engagement function:
• Engaging closely with Members to ensure ongoing retention through the development and
execution of clear account management and care plans
• Developing and executing plan for identifying and acquiring new Members
• Acting as the primary contact for new and potential membership enquiries
• Deepening engagement with Members, particularly Business and SME Members on new
partnership/sponsorship opportunities
• Working closely with Members to ensure they capture the full benefits of Chamber membership
including making introductions across the network and sharing Member content across
Chamber channels
• Managing the membership renewal cycle and managing membership information in our CRM
system alongside our Marketing and Membership Services Administrator
• Working with the team to implement relevant membership advice, governance and policies
• Coordinating and reporting Chamber membership data

Managing Member and Other Special Projects
• Working to the CEO’s direction on a diverse range of special projects which may include:
• Coordinating our Australia – UK Trade Policy Committee and other projects related to our
Australia – UK Free Trade Agreement
• Coordinating Chamber thought leadership content via our events programme and publications
including our Business Insight Reports
• Coordinating trade and public policy submissions or advice to Government
• Developing media engagement strategy on key Chamber themes and topics
• Managing new Chamber marketing and advocacy content strategy via digital (website and
other channels), written, videos, podcast and other media platforms

Supporting the Chamber’s Events Programme:
• Supporting our Events Coordinator to craft compelling events copy and communications
• Working with the Events Coordinator to engage and encourage Members to attend events
• Attending and supporting the delivery of Chamber and affiliate events

Closing Date: 15 January 2021

Interview/Start Dates

Application Details

To apply for the role please send your CV and cover letter to hello@australiachamber.co.uk  by 6PM on the closing date. We will accept applications up until the closing date however we encourage you to apply as early as possible.

All applications must include a cover letter addressing the above Key Responsibilities and Traits & Skills Required in the PD. Any applications which do not include this will not be considered.

Applicants must be eligible to live and work in the UK- please provide details of this in your cover
letter or CV.

For more information please contact the Australia – United Kingdom Chamber of Commerce at 020
7099 8444, or email hello@australiachamber.co.uk The full PD is listed here: https://www.australiachamber.co.uk/news-and-insights/were-hiring-two-new-positions.html

Website: http://www.australiachamber.co.uk

Additional Notes