Are you an experienced manager of staff or volunteers looking for a new opportunity?
We are looking for someone who is a great motivator and thrives on leading teams to deliver positive outcomes.
As Team Leader (Court Services) you will be in a crucial role, responsible for the effective delivery of the Witness Service within your court/s.
You will manage, motivate and develop a team of volunteers who support witnesses in their journey through the criminal justice system.
You will also develop and maintain key local stakeholder relationships with a view to promoting partnership working, and enhancing service delivery standards and effectiveness.
Who we are looking for
We are looking for someone with excellent management and communication skills, who can adapt to and manage change. Experience of working to agreed targets is essential for this role along with working to tight deadlines.
We welcome applications from diverse candidates who can demonstrate transferable skills.
This post is subject to enhanced vetting and barring check.
The Citizens Advice Witness Service provides a vital service offering free and independent support for witnesses in every criminal court across England and Wales.
The Witness Service has over 260 staff and 3000 volunteers and offers free, independent, impartial and confidential support and information to 15,000 witnesses each month to give evidence in every criminal court in England and Wales.
Last year, Citizens Advice helped 2.6 million people face-to-face, by phone, email and webchat, and we received 25 million visits to our digital advice content. We solve 7 in 10 clients' problems, and 4 in 5 tell us that advice improved their lives.