Andy Slaughter MP is looking to recruit a highly motivated Constituency Support Officer to support the work of his busy office. 

As part of a team, the successful candidate will ensure that correspondence received by the Member is recorded and progressed appropriately on the Member’s behalf. The successful candidate will operate in a demanding political environment and must possess the ability and motivation to respond to a large and varied workload.

Key Tasks
• Deal with daily enquiries from members of the public by phone, email or letter under the supervision of Andy’s Senior Caseworker
• Log and monitor casework correspondence received using Caseworker.mp software, including the tagging and tracking of relevant trends and topics, in line with GDPR
• Support caseworkers through drafting enquiries to government and local agencies on behalf of constituents and progress casework in a sensitive and confidential manner
• Assist with the work of other colleagues as required and communicate appropriately with internal and external contacts

Desirable skills
• Experience of working and dealing with the general public
• Clear and concise writing style
• Ability to carry out tasks quickly and to a high standard
• Excellent organisational and time management skills
• Good IT skills including using MS Office Applications, experience using Caseworker.mp software is desirable but not essential
• Awareness of the functions of a Parliamentary Office and a willingness to ‘muck in’ with the work of the office
• Sympathetic to the aims and values of the Labour party

Please note that all Andy’s staff are currently working from home due to COVID-19 restrictions. This is constantly under review and when it is safe to do so, the successful candidate will work from the Constituency Office in Hammersmith.