The job is 35 hours per week.

The initial contract would be for 6 months but would almost certainly be extended if everyone is happy. The job ceases if Fabian Hamilton ceases to be an MP for any reason.

The primary duties are:

• Assist surgeries and other meetings and follow up as appropriate
• Deal with large numbers of standard queries, as well as assisting on more complex cases from members of the public by phone, email, social media or face to face. Ongoing communication may be required
• Gather relevant information to assist with resolving cases
• Log all cases; monitor progress and ensure all identified actions are taken
• Ensure records are kept and information managed confidentially in line with the data protection legislation
• Ensure that each case is dealt with promptly, sensitively, confidentially and accurately in accordance with the MP

We are particularly looking for someone with experience of dealing with the public and liaising with Government and other agencies and organisations. Some knowledge of Parliamentary procedures would be welcome.