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Reference: 77557

Date Added: 1 March 2021
Closing Date: 16 April 2021

Job Title: Constituency Support Officer/Manager (dependent on experience)+REMOVED

Working For: Victoria Prentis MP (Banbury)

Location: Deddington, Oxfordshire

Salary: In line with IPSA payscales

Length of Contract: Permanent

Job Details

Victoria Prentis MP is looking for a dynamic and flexible individual to join her team as either a Constituency Support Officer or Manager in her constituency office in Deddington, Oxfordshire. 

Duties and responsibilities may include, but are not limited to:

  • Deal with large numbers of standard queries, as well as assisting on more complex cases from members of the public by phone, email, social media or face to face
  • Draft responses to constituents
  • Ensure records are kept and information managed confidentially in line with the data protection legislation
  • Ensure that each case is dealt with promptly, sensitively, confidentially and accurately in accordance with the MP
  • Establish, monitor and update a social media and online presence in the constituency. Produce online graphics and video content, as well as publicising surgeries and news alerts
  • Gather relevant information to assist with resolving cases
  • Log all cases; monitor progress and ensure all identified actions are taken
  • Monitor media coverage, liaise with media, prepare press releases as required
  • Attend constituency meetings and surgeries as appropriate and represent the MP when necessary
  • Oversight of constituency projects and local issues
  • General administrative tasks
  • Assist the MPs with other duties as required

Key characteristics:

  • Strong written and communication skills
  • Excellent attention to detail
  • Ability to organise
  • Enthusiastic and self-motivated with a strong proactive work ethic
  • A good team player
  • Sympathetic to the aims and values of the Conservative Party
  • Flexibility and willingness to work evenings and weekends occasionally
  • Knowledge of the North Oxfordshire constituency desirable

The following skills are required:

  • A good understanding of the British political system and local government
  • A good grasp of current affairs
  • Some experience of Caseworker case management system preferable
  • An excellent understanding of Microsoft Office, including Outlook, Word and Teams
  • Experience of Adobe InDesign desirable
  • Proficient on social media platforms including Twitter and Facebook
  • Full clean driving licence

Upon appointment you will be required to comply with the Baseline Personnel Security Standard, undertaken by the Members’ Staff Verification Office (MSVO). See Members’ Staff Verification Office (MSVO) page for further info. MPs generally pay staff in accordance with IPSA guidelines.

Closing Date: 16 April 2021

Interview/Start Dates

Interviews, including a short written test, may take place before the closing date with a view to the successful candidate starting as soon as possible. References will be required.

Application Details

Please send a CV and one page covering letter to Mrs Catharine Wozniak via wozniakc@parliament.uk. 

Website: http://victoriaprentis.com

Additional Notes

REMOVED 08/04/21- This role has been filled