Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.

The Campaigns and Public Affairs team drives the organisation’s influencing and public awareness campaigns, to deliver positive change for the people we support. We work across a number of different policy areas, for example welfare, debt and energy.

This is an exciting time to join the team, as we’ve just decided our new influencing priorities. Reporting to the Campaigns and Public Affairs Manager, this role will be responsible for developing and delivering influencing strategies for a specific policy area. You will build strong relationships internally and externally, work with local Citizens Advice to achieve policy change and contribute to team development.

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented throughout Citizens Advice. We are a member of the race equality campaign at Business in the Community, the Prince’s responsible business network and are committed to improving employment opportunities for ethnic minorities across the UK. We also welcome applications from, LGB and Trans and non binary candidates.