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Reference: 79932

Date Added: 20 August 2021
Closing Date: 15 September 2021

Job Title: Caseworker

Working For: Rt Hon David Mundell MP (Dumfriesshire Clydesdale Tweeddale)

Location: Moffat, Dumfries and Galloway

Salary: In line with IPSA payscale

Length of Contract: Permanent

Job Details

This role will be based in the Dumfriesshire, Clydesdale and Tweeddale constituency office in Moffat, with the possibility of some remote working.

Full Time 40 hours per week.

Duties and Responsibilities will include:
• Dealing with a variety of individual casework issues, working alongside an experienced team
• Logging and monitoring the progress of constituent cases
• Drafting responses to constituent queries
• Dealing with telephone calls from constituents
• Handling administrative arrangements for meetings with members of the public/MP surgeries
• Retaining records and information confidentially in accordance with data protection laws

Skills and experience required:
• Excellent written, verbal and interpersonal communication skills
• Ability to prioritise workload and work to deadlines
• A sympathetic manner with an ability to deal with difficult situations
• Problem solver with good administrative skills
• Confident and competent use of IT
• the ability to work effectively as part of a small team
• Good local knowledge of the constituency would be helpful
• A can do and flexible attitude
• An interest in current affairs and politics and supportive of the values of the Conservative and Unionist Party

Upon appointment you will be required to apply for security clearance, undertaken by the Security Vetting and Pass Office. See Members’ Staff Security Clearance page for further info. MPs generally pay staff in accordance with IPSA guidelines.

Closing Date: 15 September 2021

Interview/Start Dates

We are hoping to hold interviews in September 2021 with a start date in October. 

Application Details

Please email your CV with a covering letter on why you would suitable for this position to david@davidmundell.com.  

 

Website: https://www.davidmundell.com/

Additional Notes