Key attributes

• Good political awareness and judgement.
• Excellent written and oral communication skills, with an attention to detail.
• Strong research, analytical, IT skills and good understanding of social media.
• Confident working in a busy environment and public facing role, with a can do and flexible attitude.
• Sympathetic to the aims and values of the Conservative and Unionist Party.

Responsibilities

• Diary management
• Assist with arrangements for events, this may include - venue research and bookings, compiling and managing guest-lists, liaising with suppliers, and providing on-the-day event support as required 
• Open, handle and action email, post, telephone and social media enquiries
• Ensure records are kept and information managed confidentially in line with the data protection legislation
• Handle administrative arrangements for meetings with members of the public/MPs/external stakeholders, regular engagement with ministerial office
• Liaise with other MPs’ offices
• Analyse patterns of enquiries and articulate the findings in reports 
• Establish, monitor, manage and update social media and online presence for the MP
• Produce a monthly report for circulation to constituents 
• Monitor media coverage and brief the MP on relevant issues
• Produce online graphics and video content when required
• Engage professionally, confidentially and with care and integrity with members of the public
• Minute taking
• Maintain positive on-going relationships with members of the public, organisations in Westminster and external stake holders
• Support the MP with her key agenda and parliamentary outreach
• Database management using office software (e.g. Microsoft Office) 
• Deal with large numbers of standard queries, as well as assisting on more complex cases from members of the public by phone, email, social media or face to face. 
• Gather relevant information to assist with resolving cases
• Draft responses to constituents 
• There may be a requirement for the role holder to work outside of the normal working hours and travel for work occasionally