A vacancy has arisen in the office of the Rt Hon Sir Greg Knight MP for an experienced caseworker to assist the office manager with a large volume of incoming emails, letters and telephone calls.

The hours are flexible, but ideally 2-3 days a week. Working from home will be considered.

We are looking for an individual with tact and common sense who is keen to help people with a wide variety of issues. The candidate should be able to deal with constituents with a sympathetic manner, use their initiative and have excellent organisational skills.

Previous experience of Caseworker would be ideal, but training will be given. Duties will include, but are not limited to:-

• Answering and logging constituency emails and enquiries and following up as necessary
• Drafting letters and correspondence providing information, advice and support to constituents on a wide range of issues
• Managing own caseload and progress of casework
• Answering and logging campaign emails
• Liaising with local government departments, Ministers, government agencies and others as appropriate
• Ensuring compliance with confidentiality and data protection legislation at all times

Desirable knowledge and experience: 

• Previous experience of working in an MP's office is preferred
• Highly organised with good verbal and written communication skills
• Experience of advising on welfare benefits, housing, health services and community issues
• Able to work as part of a small team
• Ability to use own initiative
• Able to deal with sensitive issues in a confidential and emphatic manner
• IT proficient using Microsoft Office and Caseworker
• Be able to deal and speak with people at all levels
• By sympathetic to the aims and objectives of the Conservative Party