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Reference: 83861

Date Added: 29 April 2022
Closing Date: 20 May 2022

Job Title: Caseworker

Working For: Rt Hon Dr Therese Coffey MP (Suffolk Coastal)

Location: London or Martlesham, Suffolk

Salary: In line with IPSA pay scales

Length of Contract: Permanent

Job Details

Dr Therese Coffey MP is looking to appoint a reliable and hardworking Caseworker.

Responsibilities include:

  • Helping constituents with queries such as benefit claims, access to healthcare, visa applications, housing problems and social services issues
  • Dealing with daily casework queries from the public by telephone, in writing and in person
  • Managing progress of casework and dealing with third parties such as Government departments and agencies, local councils, and the NHS
  • Drafting and sending correspondence on a wide range of issues
  • Attending surgeries and other meetings when required to assist the Member in dealing with constituents’ issues
  • Ensuring cases are dealt with in a sensitive and confidential manner in accordance with the Data Protection Act and GDPR
  • Assisting the Member and members of staff with other parliamentary duties as and when required

Required skills:

  • High standard of written communication
  • Personable and able to easily communicate with people from all walks of life
  • The ability to effectively manage own workload and deliver to tight time scales
  • Strong IT skills and in particular in Microsoft Outlook and Word
  • Excellent attention to detail
  • Working flexibly and as part of a team

Desirable skills:

  • An understanding of the benefits system, helpful but not essential.
  • Previous use of case management software, helpful but not essential.
  • Experience of working in Parliament, useful but not essential.

Applicants should be sympathetic to the aims and values of the Conservative Party.

Upon appointment you will be required to comply with the Baseline Personnel Security Standard, undertaken by the Members’ Staff Verification Office (MSVO). See Members’ Staff Verification Office (MSVO) page for further info. MPs generally pay staff in accordance with IPSA guidelines.

Closing Date: 20 May 2022

Interview/Start Dates

Interviews are likely to take place in the week starting 23rd May with the successful applicant starting as soon as possible.

The deadline for applications is 5pm on the closing date. 

Application Details

Please email your CV and a short covering letter to therese.coffey.mp@parliament.uk putting STAFF in the subject line of the email. Appointment may be made prior to this date.

We are unable to acknowledge unsuccessful candidates. Only applicants who are successful in obtaining interviews will be contacted.

Website: https://www.theresecoffey.co.uk/

Additional Notes