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Reference: 83866

Date Added: 29 April 2022
Closing Date: 23 May 2022

Job Title: Caseworker

Working For: Eddie Hughes MP (Walsall North)

Location: Bloxwich, Walsall

Salary: Within IPSA payscales

Length of Contract: Permanent

Job Details

Eddie Hughes MP is looking to appoint a full-time Caseworker to assist his team in the day-to-day running of his busy Constituency Office. The ideal candidate will be enthusiastic, keen to help the local community and will have an interest in politics.

Job Description

  • Handling correspondence from constituents, drafting responses and providing advice and support to constituents on a variety of issues (housing, immigration, health and social care, etc.) through liaison with national and local government agencies, as well as other relevant organisations.
  • Organising and attending constituency surgeries with the MP.
  • Monitoring constituency issues and providing briefings on complex cases and local issues.
  • Managing own caseload and progress of casework, ensuring all cases are logged, progress is monitored and all identified actions are taken.
  • Handling casework in a sensitive and confidential manner, ensuring all accurate records are kept in adherence to the principles of the Data Protection Act and GDPR.
  • Researching and drafting responses or responding to constituents on any issues raised on behalf of the Member.
  • Handling telephone and walk-in enquiries.
  • Maintaining up-to-date knowledge of relevant legislation/guidelines as appropriate in dealing with casework.
  • Attending meetings and constituency visits with the MP.

Desirable knowledge and experience: Previous experience working for a Member of Parliament/Local Government/Civil Service or a third sector organisation. Relevant experience of advising on subjects such as housing, welfare benefits or immigration issues or community advocacy/legal work would be beneficial. Knowledge of the Constituency and local demographics.

Person Specification

  • Excellent verbal and written communication skills and confidence in interacting with people at all levels and in a variety of circumstances.
  • Able to prioritise a demanding workload to meet deadlines.
  • Able to deal with issues in a confidential manner.
  • Able to work effectively in a small team.
  • Competent use of IT including full proficiency in Microsoft Office.
  • Experience of a casework management system or similar database would be an advantage.
  • Experience of working and dealing with the general public.
  • Awareness and understanding of current political issues and how Parliament works.
  • Sympathetic to the aims and objectives of the Conservative Party.

Upon appointment you will be required to comply with the Baseline Personnel Security Standard, undertaken by the Members’ Staff Verification Office (MSVO). See Members’ Staff Verification Office (MSVO) page for further info. MPs generally pay staff in accordance with IPSA guidelines.

Closing Date: 23 May 2022

Interview/Start Dates

Please note that applications will be considered on a rolling basis and we may appoint before the closing date. You will be invited to complete a written assessment ahead of initial interviews.

Application Details

Please send your CV and cover letter outlining your suitability to eddie.hughes.mp@parliament.uk

For further information or an informal discussion about the role please contact Gabrielle Evans on 01922 477877.

Website: https://www.eddiehughes.co.uk/

Additional Notes