Role overview
College Green Group account managers are experienced, reliable, motivated, multi-skilled, client facing team members who serve as the primary point of contact on a day to day basis for the majority of our clients, and are primarily responsible for ensuring the delivery of services and results against briefs and plans. They ordinarily report to one of the senior management team and work across multiple clients and campaigns.

Primary duties and capabilities

• Managing client relationships, campaigns and projects on a day to day basis, in line with contractual agreements - adhering to College Green Group principles, delivering results and working with/reporting to a senior team member across each client relationship, campaign or project. Responsible for:

1. Managing worloads proactively 
2. Managing client expectations
3. Providing internal and external progress updates
4. Clearly briefing and delegating responsibility to other team members
5. Consistently demonstrating ability to work unaided where required

• Ability to lead client meetings and ensure they are clearly documented with action points and timeframes
• Completing project reports to a high standard
• A working knowledge of the main social media networks and platforms
• Undertaking research tasks to a consistently high standard
• Any other duties as reasonably required by a member of the SMT

Primary characteristics and behaviours

• Good attention to detail
• Good commercial awareness, including the ability to negotiate with suppliers, budget (and stay to budget), and price services accordingly 
• Enthusiasm to learn and develop new skills
• Proactivity in helping other team members to succeed, generating new business leads, originating revenue-generative ideas and in creating opportunities for College Green Group to grow and develop
• Demonstrating a desire to be a team player, and to help other colleagues achieve success
• Commitment to values of integrity and individualism, and to being innovative, inspirational and informative
• Willingness to go beyond contracted hours in relevant situations

Core knowledge

• Understanding of the British political landscape, including the UK Parliament and media landscape
• Working knowledge of Google Docs and other systems and platforms used by CGG